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ChurchHQ Support

How can we help?

Find quick answers for the ChurchHQ read-only app, or contact us when something is not working as expected.

Quick help

Start here

I cannot find my church

Search with the church's full name or city. If it still does not appear, the church may not have published its profile yet.

Information is missing or outdated

Public profiles are managed by each church. Contact the church office first so its team can correct an event, announcement or profile detail.

The app is not loading

Check your connection, close and reopen ChurchHQ, then make sure you have the latest version from your app store.

I want to choose another church

Return to the church directory from the app menu, then search for and open the public profile you want to follow.

Privacy and data

Your information matters

If you need a church record corrected or removed, contact your church first because its team manages congregation data. We can help if the church cannot resolve the request.

Read the ChurchHQ Privacy Policy

Contact support

Tell us your device model, iOS version, ChurchHQ app version, church name and a short description of the issue. Crop or redact sensitive content before attaching a screenshot, and do not send screenshots that contain private information.

Please do not email passwords, payment details, private prayer requests or sensitive member information.

Email us at support@churchhq.in

Email support